What if I forgot my password? (Resetting DataLock BT)
If you forgot your password, resetting the drive is the only way to make it usable again. Although your data will be erased from the drive, this ensures that it is not breached or compromised. The DataLock BT Serial Number is etched on the drive to allow resetting the drive.
The drive reverts back to the default state:
DataLock BT Pro: The default state is blank (has no password) and locked. Please see How do I create a password? to initialize your drive.
DataLock BT Personal: The default state is blank (has no password) and unlocked with no password, unformatted, at default settings (including the name), and no customer data. The drive requires formatting for continued use.